Remote Support is the perfect solution when you need immediate assistance. Or if there are problems with a Spielberg component installed in one of your foreign branches. Our specialists can solve problems remotely – the only thing needed is an internet connection.

Remote Support is free for you if you hold valid Software Assurance. All you need to do is to contact our support team, when you will be given a six-digit PIN code. This code is valid for 24 hours or for the duration of a remote session. The code permits download of a special support program, with the aid of which our specialists can check your system over remotely and, if necessary, configure it.

Remote access is possible on practically all Windows PCs. No changes to the security settings on the PC, or even to the network and IT security infrastructure, are required for this to operate.

Simply contact our support team to request Remote Support.